Frequently Asked Questions


How much do your services cost?

Our pricing depends on the specific service options you require and the size of the job. We offer flexible options to meet your budget and provide transparent pricing to our customers. Feel free to contact us to explain your needs, and we'll be able to give you an accurate quote.

Do you offer free estimates?

Yes, we provide free estimates for all of our services. We believe in transparency and want to ensure our customers have a clear understanding of the costs involved before proceeding with any work. We will assess your project, discuss your needs, and provide you with an accurate estimate at no charge. Please don't hesitate to reach out to get your free estimate.

Are you insured?

Yes, we are fully insured. We prioritize safety and professionalism, which is why we ensure that our team members have the necessary qualifications and coverage to protect both our employees and our clients. You can have peace of mind knowing that our workers are properly insured for any unforeseen circumstances that may arise during the course of a project.

Do you have a minimum charge for service?

No, we do not have a minimum service charge.  However, our estimates do take into consideration travel time to your location from our home base in Fremont, California.

How soon can you start a project?

A typical turnaround time for starting a project is within 2 days, depending on the scope and complexity. However, we always strive to accommodate urgent requests whenever possible and can often start a project on the same day. Please contact us to discuss your specific timeline requirements.

Do you provide materials, or do I need to supply them?

We offer both options to suit your needs. We can provide materials or help you select any required. Alternatively, if you prefer to supply your own materials, we're happy to accommodate that preference as well. Our goal is to ensure that your project meets your specifications and preferences.

What payment methods do you accept?

In partnership with Intuit Quickbooks, we accept a wide variety of payment methods for your convenience, including credit cards, debit cards, bank transfers. We offer online payment options for added flexibility. We also accept cash if you prefer.

Do you offer guarantees on your work?

Yes, we stand behind the quality of our workmanship. Our goal is your satisfaction, and we're committed to ensuring that the work we perform meets your expectations.

Are there any additional fees I should be aware of?

We strive for transparency in our pricing, and plan to to avoid any surprises. If unexpected circumstances arise or optional add-ons are requested, we'll always communicate these clearly before proceeding with any work.

Do you work on weekends or evenings?

We understand that flexibility is important, and we're committed to accommodating your schedule to the best of our ability. We can arrange weekend or evening appointments, depending on availability.

Do you require a deposit before starting work?

A deposit amount may be required depending on the scope of the project. Rest assured, this deposit goes towards the final cost of the service provided. We'll discuss deposit details with you during the booking process to ensure clarity and transparency.

Are there any projects or tasks you don't handle?

There may be certain projects or tasks outside of our expertise or capabilities. If we encounter a request that falls outside of our scope, we'll be transparent about it Our priority is to ensure your satisfaction and the successful completion of your project. Additionally, we strictly follow any legal requirements regarding licensing restriction and job size limitations.

What is your availability for ongoing maintenance or regular repairs?

We prioritize our clients' needs and are happy to accommodate ongoing maintenance agreements or regular repair schedules. Please reach out to discuss your specific requirements, and we'll work together to find a convenient arrangement that meets your needs.